Roomwipe and its affiliated entities ("Roomwipe," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains the types of information we collect through our mobile applications, websites, and other online services (collectively, the "Platform"), how we use it, and the circumstances under which we share it. By using the Platform, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use the Platform.

Information We Collect

• Directly from You: We collect information you provide when you use our Platform, such as when you sign up for an account, submit a service request, or communicate with us and other users.

• From Service Professionals: Information relating to your transactions and interactions with Service Professionals, including job performance and fulfillment.

• Automatically: We collect information automatically through the Platform using cookies, web beacons, and other tracking technologies to track your activities and preferences.

• From Third Parties: We may obtain information from other reliable sources to supplement the information you provide. This can include public databases, marketing partners, and other third parties.

Use of Your Information

• Service Provisioning: To connect you with Service Professionals who can fulfill your service requests, your information including name, phone, email, service request details, and zip code will be shared with our network of home service professionals (applicable contractors).

• Customer Support: To provide customer service and respond to your inquiries.

• Improvement of Services: To improve and personalize our services, including our Platform functionalities.

• Compliance and Protection: To enforce our terms of service, to comply with legal obligations, and to protect our customers and our service integrity.

Sharing Your Information

• With Service Professionals: Sharing necessary information with Service Professionals to enable them to provide the requested services to you.

• Legal Requirements: We may disclose your information when required by law or to protect our legal rights or those of others, including in situations of fraud prevention.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights and Choices

• Access and Updates: You can review and edit your personal information through your account settings on the Platform.

• Communications Preferences: You can control your preferences for promotional communications by using unsubscribe mechanisms in emails we send to you.

• Cookies and Tracking Technologies: You have choices about the use of tracking technologies through your browser settings.

Security Measures

• We use appropriate technical and organizational measures designed to protect the information we collect and maintain. However, no security system is impenetrable.

Changes to This Policy

• We may change this Privacy Policy from time to time. We will notify you of any changes by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at help@roomwipe.com.

Effective Date
This Privacy Policy is effective as of 3/21/2025.