These Terms and Conditions (“Terms”) govern your access to and use of Roomwipe’s website, services, communications, and related platforms (collectively, the “Services”).
By submitting a service request, scheduling, booking, paying for, or otherwise using Roomwipe Services, you agree to be legally bound by these Terms and our Privacy Policy.
If you do not agree, you must not use Roomwipe Services.
1. Operating Model
Roomwipe operates under a hybrid structure:
A. In-House Services (Primary Model)
Most services are performed by:
Roomwipe employees, or
Roomwipe-managed subcontractors operating under Roomwipe supervision, insurance, pricing, and service standards.
For these services, Roomwipe is the service provider.
B. Third-Party Contractor Referrals (Exception Basis)
If a requested service:
Falls outside Roomwipe’s licensing scope,
Is outside geographic coverage,
Requires specialty trade licensing not held by Roomwipe,
Or exceeds operational capacity,
Roomwipe may refer the request to an independent third-party contractor.
In those cases:
Roomwipe acts solely as a referral facilitator.
Roomwipe is not a party to the service contract.
Payment, warranties, and workmanship are governed solely by the contractor.
2. Eligibility
You must:
Be at least 18 years old,
Be legally capable of entering a binding agreement.
By submitting a request, you confirm these conditions are met.
3. Information Collection & Sharing
Roomwipe may collect and share the following solely for service fulfillment:
Full name
Service address
Phone number
Email address
Service request details
Photos, notes, or access instructions
Roomwipe:
Does not sell or rent customer data.
Restricts access to authorized personnel only.
Uses data strictly for operational and support purposes.
Data removal requests may be submitted to: 📧 help@roomwipe.com Removal may limit service availability.
4. Booking, Scheduling & Property Access
Appointment windows are estimated unless otherwise stated.
Customers must ensure safe, legal, and unobstructed access.
Utilities must be active where required.
Pets must be secured.
Access codes must be accurate.
If Roomwipe personnel arrive and cannot access the property due to customer-related issues, a service fee may apply.
Roomwipe reserves the right to:
Refuse or stop service if unsafe conditions exist,
Refuse service for undisclosed hazards,
Decline work outside agreed scope.
5. Payments & Billing (In-House Services)
Payment Obligation
Once Roomwipe personnel arrive and begin work, payment for time worked or agreed scope is owed in full.
Billing Structure
Services may be billed:
Hourly (rounded to the nearest 15 minutes), or
Per agreed fixed scope.
Invoices reflect actual time worked or approved adjustments.
Payment Terms
Payment due within 24 hours of service completion.
These Terms and Conditions (“Terms”) govern your access to and use of Roomwipe’s website, services, communications, and related platforms (collectively, the “Services”).
By submitting a service request, scheduling, booking, paying for, or otherwise using Roomwipe Services, you agree to be legally bound by these Terms and our Privacy Policy.
If you do not agree, you must not use Roomwipe Services.
1. Operating Model
Roomwipe operates under a hybrid structure:
A. In-House Services (Primary Model)
Most services are performed by:
Roomwipe employees, or
Roomwipe-managed subcontractors operating under Roomwipe supervision, insurance, pricing, and service standards.
For these services, Roomwipe is the service provider.
B. Third-Party Contractor Referrals (Exception Basis)
If a requested service:
Falls outside Roomwipe’s licensing scope,
Is outside geographic coverage,
Requires specialty trade licensing not held by Roomwipe,
Or exceeds operational capacity,
Roomwipe may refer the request to an independent third-party contractor.
In those cases:
Roomwipe acts solely as a referral facilitator.
Roomwipe is not a party to the service contract.
Payment, warranties, and workmanship are governed solely by the contractor.
2. Eligibility
You must:
Be at least 18 years old,
Be legally capable of entering a binding agreement.
By submitting a request, you confirm these conditions are met.
3. Information Collection & Sharing
Roomwipe may collect and share the following solely for service fulfillment:
Full name
Service address
Phone number
Email address
Service request details
Photos, notes, or access instructions
Roomwipe:
Does not sell or rent customer data.
Restricts access to authorized personnel only.
Uses data strictly for operational and support purposes.
Data removal requests may be submitted to: 📧 help@roomwipe.com Removal may limit service availability.
4. Booking, Scheduling & Property Access
Appointment windows are estimated unless otherwise stated.
Customers must ensure safe, legal, and unobstructed access.
Utilities must be active where required.
Pets must be secured.
Access codes must be accurate.
If Roomwipe personnel arrive and cannot access the property due to customer-related issues, a service fee may apply.
Roomwipe reserves the right to:
Refuse or stop service if unsafe conditions exist,
Refuse service for undisclosed hazards,
Decline work outside agreed scope.
5. Payments & Billing (In-House Services)
Payment Obligation
Once Roomwipe personnel arrive and begin work, payment for time worked or agreed scope is owed in full.
Billing Structure
Services may be billed:
Hourly (rounded to the nearest 15 minutes), or
Per agreed fixed scope.
Invoices reflect actual time worked or approved adjustments.
Payment Terms
Payment due within 24 hours of service completion.