At Roomwipe, we are committed to ensuring that you receive the best service quotes for your home needs. Please note that Roomwipe serves as a quote-finding platform, connecting you with pre-vetted contractors for a variety of home services. Since all actual services are provided by these independent contractors, any payments and scheduling are handled directly by them.

Refund Requests:

• Service Issues: If you encounter any issues with the services provided, such as dissatisfaction with the work completed or discrepancies in service delivery, please reach out directly to the contractor to discuss potential refunds or remediation. Roomwipe does not process refunds as payments are not made through our platform.

• Cancellation: For cancellations, please refer to the specific contractor’s cancellation policy. Roomwipe does not impose any charges for cancellations, but contractors might have their own fees or conditions.

• Quote Discrepancies: If you believe there was an error in the quote provided through Roomwipe, please contact us immediately at help@roomwipe.com. We will review the case and assist you in obtaining a corrected quote.

Support: For assistance with any issues related to the quotes or contractors, Roomwipe customer support is here to help. Contact us at help@roomwipe.com, and we will work diligently to ensure your satisfaction.

Please Note: Since Roomwipe is not involved in the actual transaction or delivery of the home services, our role is limited to providing accurate and competitive service quotes. We encourage you to review the contractor’s terms and policies before finalizing a service.

This policy is intended to clarify the scope of services provided by Roomwipe and ensure transparency in our operations, helping you make informed decisions.